Terms of Service
Last updated 2026-06-23.
These terms govern your use of the DMARCHub service, operated by Inside Technology Ltd (company number 10442174, VAT number GB239614981; the "Provider", "we", "us"). By using DMARCHubyou (the "Customer", "you") agree to these terms.
1. The service
DMARCHub is a hosted DMARC monitoring platform. We provision a dedicated reporting mailbox per customer organisation, ingest the DMARC aggregate and forensic reports sent to that mailbox, parse them, and present the results in our portal. We also publish hosted MTA-STS policies on your behalf if you enable that feature.
2. Acceptable use
You agree to use DMARCHub only for monitoring DMARC reports about domains you own or operate, and only for lawful purposes. Our full Acceptable Use Policy forms part of these terms.
3. Account and access
Sign-in to DMARCHub is via your supported identity provider (Microsoft Entra ID or Google Workspace). You are responsible for keeping access to that account secure.
New accounts complete a short onboarding step in which you confirm your company profile (legal company name, registered company number, VAT number if applicable, postal address and contact phone). We may require manual approval before activating your account; we will tell you by email when your account is approved, and if we are unable to approve an account we will let you know.
You may invite team members to your organisation via the in-app team management. Colleagues who sign in from the same directory as an existing organisation can request access; an account owner or administrator must approve them before they can use DMARCHub. You are responsible for the actions of users you invite or approve.
4. Subscriptions, billing, cancellation
Free-tier accounts are free of charge with the limits stated on our pricing page. Paid subscriptions are billed monthly or annually in advance by Stripe in GBP, plus applicable VAT.
You may upgrade or downgrade your plan at any time from your billing page. Upgrades take effect immediately with a prorated charge for the remainder of your current cycle. Downgrades take effect at the end of your current cycle.
You may cancel your subscription at any time from your billing page. Cancellation takes effect at the end of your current billing cycle. You keep access until that date. We do not refund mid-cycle for monthly plans; annual cancellations within 30 days of payment are refunded pro rata for the unused portion at our discretion.
5. Service level
We aim for high availability and rapid incident response, and publish status transparently at dmarchub.io/status. We do not offer a contractual service level agreement during this commercial phase. We will offer one before public launch.
6. Data protection
Our processing of personal data is described in our Privacy Notice. DMARCHub provisions a dedicated reporting mailbox per organisation and, where you enable it, publishes hosted DMARC and MTA-STS policies on your behalf. By using DMARCHub you confirm that you are entitled to monitor the domains you add and that you have a lawful basis to share the data you provide, or cause to be sent, to the service.
7. Intellectual property
DMARCHub and all related materials are the property of Inside Technology Ltd. You are granted a limited, non-exclusive, non-transferable licence to use the service in accordance with these terms. Your data remains yours; we claim no ownership over the DMARC reports you upload or the metadata derived from them.
8. Limitations of liability
To the maximum extent permitted by law, our aggregate liability to you under or in connection with these terms in any rolling 12-month period is limited to the fees you have paid us in that period. We are not liable for indirect, consequential, or special losses (including loss of profit or business interruption).
Nothing in these terms limits or excludes liability that cannot be limited or excluded under English law, including liability for death or personal injury caused by negligence or for fraud.
9. Termination
Either party may terminate the agreement at any time per the cancellation terms above. We may suspend or terminate your account immediately if you breach these terms or our Acceptable Use Policy. Upon termination, your right to use the service ends; we will retain or delete your data per the retention periods in our Privacy Notice.
10. Changes to these terms
We may update these terms from time to time. We will notify you of material changes by email at least 30 days before they take effect. Continued use of the service after the effective date constitutes acceptance.
11. Governing law and jurisdiction
These terms are governed by the laws of England and Wales. Any dispute arising under or in connection with them is subject to the exclusive jurisdiction of the courts of England and Wales.